Jackie has a wealth of experience in life and in business.

From selling antiques on her parent’s market stall as a 12 year old, travelling the world working as a holiday rep in her early 20’s to spending a 15 year career as a recruiter and senior leader, before moving to Learning and Development in 2011, her skills and knowledge are extremely varied!

In 2018, Jackie made the brave decision to share her personal story of bullying and exclusion in her TEDx talk, ‘The exclusive nature of inclusion’. This became the catalyst for her to become a leading authority in diversity, equity and inclusion in business leadership.

The author of ‘The little book of belonging – your weekly guide to inclusive habits’, Jackie now works globally as a learning designer and facilitator, regular keynote and event speaker, and organisational consultant. She’s simply passionate about learning, growth and humanity.

A regular content contributor, Jackie and her work have been featured in Metro, Sunday Telegraph, TalkRadio, Happiful, DIVA and Growing Business Intelligence, and she’s a popular podcast guest on both sides of the Atlantic.

Featured In

Fellow of the Professional Speaking Association UK & Ireland (PSA), Jackie was honoured to be appointed as their first post holder of Diversity, Equity and Inclusion Director in 2021. She also volunteers as a mentor to young people through the Employability UK Kickstart Mentoring Scheme.

“I believe that life has a wonderful way of guiding us to where we need to be in order to do our best work” Jackie says. “Throughout my varied and expansive career, the common theme of being ‘in service of others’ has remained. I’m so passionate about nurturing potential. Developing business skills and knowledge are valuable and learning people skills and empathy are priceless. My mission is to create a world where everyone feels safe, valued and understood at work and it is that mission that drives every part of who I am and how I serve”

Keynote and Event Speaker


Jackie delivered a brilliant half-day session to our managers, combining robust and thought-provoking content with numerous exercises, tools, questions and models for practical use.

Brilliantly engaging with pretty much everyone contributing at some point. Can’t wait to invite her to a face-to-face session when possible.

Executive Director, National Housing Business

Jackie is an absolute star! I have learnt so much from her already, she makes the training fun and enjoyable!

She gives me confidence in what I do and makes me feel more comfortable in my role. I can’t thank Jackie enough for the effort that she puts in.

Business Manager, National Recruitment Business

Jackie creates a warm, fun and safe learning environment which enables people to push themselves out of their comfort zones with confidence.

Managing Director, Global Screening Business

I have faced many challenges around team members and cultural understanding between various locations. Jackie’s course has given me lots of answers and tools to deal with these challenges I face daily and in the future.

In my experience, Jackie is one of the most professional, knowledgeable and articulate trainers in her field.

Senior Agile Coach, Global IT Business

I absolutely loved working with Jackie. The support and guidance she gave was invaluable and the skills I learned will allow me to develop myself and my team confidently.

The virtual platform was no barrier for the warmth she created and the engagement felt throughout the programme.

Project Manager, Global Pharmaceutical Company

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