Podcasts
Manage What Matters
My own podcast, where I sit down with brilliant guests to explore what really makes workplaces worth staying for.
13: How Leaders Can Boost Their Wellbeing Through Self-Care
Pam Burrows has 30 years of helping leaders stress less, smile more and perform at their best. Science, NLP and contagious energy.
For over 30 years, Pam Burrows has been on a mission to help leaders and teams stress less, smile more, and perform at their best and she does it with a contagious energy that leaves a lasting impact. From boardrooms to international conferences, Pam’s powerful, practical approach to wellbeing has transformed workplaces and won awards, including a European Health and Safety Award for reducing stress in the workplace.
Armed with expertise as a Nursery Nurse, Social Worker, and Master Practitioner in Neurolinguistic Programming (NLP), Pam blends science with heart to create interactive, high-energy sessions that spark real change. A Fellow of the Professional Speaking Association and author of books - Burnout Buster and The CARE Wellbeing Model - she’s not just about theory, she’s about real-world results that help people feel good and work smarter.
Our conversation focuses on the importance of human connection, wellbeing, and self-care in organisations. It explores the challenges of hybrid working, the impact of introversion in the workplace, and the role of managers in modelling wellbeing and self-care. The discussion also highlights the intersection of psychology and physiology in wellbeing, the value of small changes for wellbeing, and the joy found in human connections.
Takeaways
- Importance of Human Connection
- Wellbeing and Self-Care
- Modelling Wellbeing and Self-Care
- Blending Psychology and Physiology
Chapters
- 00:00 Boosting People and Wellbeing in Organisations
- 06:09 The Role of Managers in Wellbeing
- 11:11 Renewed Focus and Energy
- 22:23 Finding Joy in Human Connections
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12: Creating Small Weekly Leadership Habits That Matter To You And Your Team
I explore why small moments matter, powerful questions and how midweek and end-of-week check-ins keep your team engaged and heard.
This solo episode with Jackie focuses on the significance of small habitual moments, the value of questions, and the impact of midweek and end-of-week check-ins. It recaps on some of the previous guests from the show and emphasises the importance of feeling heard, modelling boundaries, and the fresh start effect on Mondays.
Takeaways
- Small moments matter
- Midweek and end-of-week check-ins are important for team engagement
Chapters
- 00:00 Introduction and Value of Questions
- 07:08 Modeling Boundaries and Fresh Start Effect
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11: Overcoming Confidence Compensation And Be The Leader You Were Born To Be
Leadership Coach Jen Smollett helps leaders lift the invisible weight of self-doubt and step into confident, authentic leadership.
Jen Smollett is a Leadership and Confidence Coach who helps leaders lift the invisible weight of Confidence Compensation - the exhausting cycle of second‑guessing themselves while working twice as hard to prove themselves and become the confident, authentic leaders they truly are.
Our conversation discusses the concept of confidence compensation and its impact on leadership effectiveness. It explores the damaging effects of overcompensating, the impact on leadership and team performance, and the wider role of confidence in leadership. Jackie's guest today, Leadership Coach Jen Smollett, also speaks about the impact of praise and self-doubt, navigating new territory in leadership, and transferable skills that took her from intensive care nursing to leadership coaching. The episode concludes as always, with a focus on Million Dollar Moment takeaways for what matters most in your leadership.
Connect with Jen on LinkedIn here
Grab the FREE resources from Jen's website here
Take Jackie's FREE Flow Finder assessment here
Chapters
- 00:00 Introduction and Confidence Compensation
- 06:54 Creating Change and Assessing Leadership
- 15:16 Transferable Skills from Intensive Care to Leadership
- 21:36 What Matters Most in Leadership
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10: What Makes Training Sticky (And Where It Falls Flat)
I explore the importance of starting with the end in mind and why a learning needs analysis is key to effective leadership growth.
In this short episode, Jackie Handy discusses the importance of starting with the end in mind when it comes to leadership development. She shares the need for a learning needs analysis and the importance of ongoing learning and development beyond formal training programs.
Takeaways
- Starting with the end in mind
- Learning needs analysis
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9: Men's Mental Health Matters
Stephen J. Whitton leads a movement helping men lead with courage, clarity and authenticity. Mental health at the heart of it all.
Leading with courage, freedom and authenticity, Stephen J.Whitton is speaker and founder of a movement that aims to help leaders (especially men) to gain clarity, confidence and purpose.
Having gone through his own calamitous situation in 2020, Divorce, business collapse, pandemic AND coming out, Stephen reflects on his career in a very male dominated and target driven industry, that was so focussed on results it didn’t have space for considering the wellbeing of its people, Stephen is leading the march to change that and recognises that men’s mental health and the impact on the environment around them, is key to authentic leadership, inclusion and sustainable results.
In our conversation, Stephen shares his journey through a male-dominated industry, highlighting the impact of early experiences on mental health and the challenges faced by leaders. He discusses the creation of Menable and its approach to supporting mental health in the workplace. The conversation examines the importance of mental health in leadership and provides advice for leaders to support mental health effectively.
Takeaways
- Authentic Leadership
- Mental Health Awareness
- Million Dollar Mental Health Moments
Connect with Stephen on LinkedIn or via his website, StephenJWhitton.com To explore Menable.org click here
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8: Why Listening Feels So Difficult - And How To Do It Better
I explore the difficulty of listening, the layers of listening and how generative listening reduces conflict and transforms teams.
This solo episode with Jackie Handy explores the importance of listening, the different layers of listening, generative listening, challenges in listening, barriers to effective listening, and strategies for overcoming listening challenges.
Takeaways
- Listening builds trust and reduces conflict
- Generative listening enables new thinking and shared ownership.
Chapters
- 00:00 The Importance of Listening
- 07:05 Overcoming Listening Challenges
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Got a message worth sharing?
I’m always interested in thoughtful guests with fresh ideas, useful experience and a great story to tell.
On Other Podcasts
Conversations I've joined as a guest, talking culture, leadership, and belonging with hosts around the world.
Jackie Handy - Inclusion - Rikki Arundel
I share my journey from recruitment to inclusion expert, the lessons from The Little Book of Belonging and simple steps to change.
I learned about diversity and inclusion the hard way — through my own negative personal experiences. And that journey, from a background in recruitment to becoming a D&I expert and Fellow of the Professional Speakers Association, is what this conversation with Rikki Arundel is all about.
I share how those experiences changed me, and how they have helped me change attitudes and practices in the corporate world — including speaking across the global speaking federation in 2020 and travelling as far as Namibia to share this work.
We also dig into my book, The Little Book of Belonging — a practical, accessible guide to building inclusive habits — and explore the simple, positive steps anyone can take to begin showing up more inclusively, wherever they are.
Takeaways
- How personal experience of exclusion shapes the most powerful inclusion work
- The journey from recruitment to diversity and inclusion expert
- How to change attitudes and practices in corporate organisations
- Key lessons from The Little Book of Belonging
- Simple positive steps to becoming more inclusive, starting today
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Unconscious Competence with Jackie Handy - Amy Rowlinson
I share my personal journey from excluded and isolated leader to inclusion expert and how small steps are all it takes for change.
From struggling, excluded leader to inclusion specialist - this episode is a personal one.
In this conversation with Amy Rowlinson, I share both sides of the coin: what it felt like to be isolated and unrecognised as a leader, and how that experience became the foundation for everything I do today. Having lived through exclusion, I made it my mission to equip other leaders with the answers to the questions I wished I had known.
I explore the concept of unconscious competence - the ultimate goal for any inclusive leader — and how culture change happens not through grand gestures, but through small, consistent steps. In a world that challenges us in our own unique ways, I believe love always prevails. Small steps. That is all it takes.
Takeaways
- How personal experience of exclusion shapes inclusive leadership
- Why unconscious competence is the goal for every people leader
- How to inspire culture change and empower teams
- The power of equipping leaders with the answers they wish they had
- Small steps, consistently taken, create lasting change
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Jackie Handy Connected Conversations with. Kirsten
I share my recipe for inclusion and leadership success, the role of human behaviour and why making inclusion a habit matters most.
Two decades as a top-performing manager gives you a lot of material to work with.
In this episode with Kirsten Roberts, I share the recipe I have developed through my own leadership experience and personal journey — the one I now give back to others to help them accelerate their performance and build truly inclusive cultures. I explore how a deeper understanding of human behaviour, and why we do what we do, is at the heart of great leadership and genuine inclusion.
I also share what inclusion really looks like as a consistent, simple practice — not a policy or a one-off initiative, but a weekly habit that anyone can build. It is what inspired me to write The Little Book of Belonging, and it is what I bring into every training room and every stage I speak from.
Takeaways
- The recipe for leadership and inclusion success
- How human behaviour shapes the way we lead and include others
- Why we accept or challenge the behaviour of those around us
- How to make inclusion a simple, consistent weekly habit
- The thinking behind The Little Book of Belonging
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Jackie Handy - The Art of Living Proactively - Tony Winyard
I share my recruitment background, key lessons from that world and why playing the long game always leads to dividends in the end.
From recruiter to TEDx speaker — my journey has taught me a lot about value, patience and playing the long game.
In this episode with Tony Winyard, I share the lessons I learned from a background in recruitment — a sector not traditionally known for adding real value — and how I chose to do things differently. I talk about how I delivered a better service to both candidates and employers, the importance of training people and companies, and why holding back everything you can offer often leads to far greater results down the line.
I also share what it meant to step onto a TEDx stage and how the principles I developed in recruitment — over-delivering, building genuine relationships and thinking long-term — translated into everything I do today.
Takeaways
- Lessons from a career in recruitment and how to offer genuine value
- How to deliver a better service to both candidates and employers
- Why playing the long game leads to greater dividends in the long run
- How to win a prospect's trust without showing all your cards at once
- The journey from recruiter to TEDx speaker
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