Training

Build leaders people choose to follow. Create a culture where people do great work and feel great doing it.
training

Sound familiar?

Your managers know their jobs…

but leading others demands new skills.

You are in a constant state of change and evolution…

you need leaders who can skillfully bring others on the journey.

You’ve invested in recruitment and onboarding…

now you need results.

10000
+
Leaders trained
42
countries supported
30
y+
Career in leadership
2
books published
HOW I SUPPORT

Built for the people who create your culture

My 30-year career in leadership, recruitment and belonging taught me a lot about successful teamwork - and plenty about what not to do. These programmes are for the leaders and teams ready to get it right, and keep getting better.

Leadership Development

Tailored high-impact workshops and programmes for line managers, emerging leaders and senior leadership teams. Build trust, present with impact, increase emotional and cultural intelligence, manage change, develop the team, manage remotely, unlock potential.

Team Development

Bespoke, relevant, practical sessions that strengthen collaboration, belonging and high-performing team culture. The perfect addition to a team away-day or as part of a wider learning and development offering. Immersive and action-packed.

All-staff Development

Perfect for sales kick-offs, culture change initiatives and during mergers and acquisitions. Explore how The Matter Model and Million Dollar Moments build belonging, strengthen purpose and ensure laser focus on the things that matter most on the road ahead.

Impact that lasts

When companies work with me the difference is clear:

  • Confident leaders who present and communicate with clarity
  • Trust and accountability throughout the organisation
  • Increased wellbeing and feelings of belonging
  • Better conversations and creativity in teams
  • Greater care with stakeholders, increasing NPS scores
  • Clearer talent promotion pipeline
  • Unified connection to mission and purpose
  • Reduced attrition and higher engagement
  • A company brand to be proud of
Jackie Handy smiling with a large group of delegates after a leadership training workshop.
MY APPROACH

Designed with you, never off the shelf

Every session is created with you, for you. All shaped around the challenges you are facing and the culture you are building.

01

Discovery call

An initial conversation to understand your culture challenge, your team, and what success looks like for you.

02

Culture diagnostic

Together we assess where belonging or purpose are strong, where they are missing and what’s driving the gaps your people feel

03

Design & delivery

Whether a keynote, training workshop or long-term programme - I create and facilitate an immersive, impactful experience tailored to your specific needs

04

Outcomes & follow-up

I don’t disappear after the event. Together we’ll review the outcomes and discuss any further support.

Real results, from real teams

From event planners, HR directors, and senior leaders who have experienced the work firsthand.

We were privileged enough to have Jackie run our leadership training, in particular a recent session on Communication and Coaching. Jackie is always engaging, draws on relevant experience and provides clear concepts that can be taken back into the day to day. Would definitely recommend her insights!

Laura Jenkinson

National Account Manager at JDE Peet’s

JDE Peet's

I'd heard a lot of positive feedback about Jackie and her style from other colleagues so I had high expectations going in but I can honestly say she's not only met but exceeded my expectations. Her style is collaborative, personable and high engaging. She can make a fairly corporate topic fun and interactive. She can back up the content with her own professional experiences which can be highly relatable. I've got a few more sessions to go with Jackie throughout the remainder of the year and can't wait to see what she has planned!

Punith Wijesiri

Senior Talent Acquisition Leader

Jackie is a great trainer. Content is delivered at just the right pace, in a positive upbeat style that is very engaging. Jackie is knowledgeable, expressive and invites group participation whilst not getting bogged down off topic. Very good trainer and would encourage anyone to hire her services.

Adam Pike

Finance Controller - Sales at JDE

JDE

I had the pleasure of working with Jackie while running an event for over 2000 people. Jackie's attention to detail, the way in which she works and how she can adapt her style and thinking to the 'Here and now' I found fantastic. The feedback from all Managers trained was that Jackie was great at being personable, however able to bring things to life with her knowledge and style, ensuring that everyone was involved and no one felt out of their depth.

Ian Boden-Dowds

Head of Service Operations – Tesco

Tesco

Jackie is an excellent trainer. I had the pleasure of working with Jackie for around 3 months. During that time, she kept us engaged and motivated, consistently guiding us to improve through self evaluation. Jackie's energy is infectious and every day in the training room was a day that I was inspired, learnt something new and came out the other side with the knowledge and tools to excel in my career. I would highly recommend Jackie as a trainer and really hope I get the opportunity to work with her again in the future.

Olivia Simons

Head of Client Partnerships

Aspire

First class. I would be more than happy to recommend Jackie to ANY business that are looking to train and develop their teams! Her sessions were a good mixture of classic classroom, group discussions and self reflection. Since working with Jackie not only have I seen an improvement in myself, my team are also reaping the rewards from the training that I have received and that in turn has resulted in more consistent billing and an even better service to candidates and clients!

Richard Kelsall

Proactive Global

Proactive Global

As a Senior Scrum Master with distributed teams, I have faced many challenges around team members and cultural understanding between various locations. Jackie’s course has given me lots of answers and tools to deal with these challenges I face daily and in the future. In my experience, Jackie is one of the most professional, knowledgeable and articulate trainers in her fields. Thank you Jackie - nice work!!

Lexie Walker

CDK Global

CDK Global

I completed a management training program with Jackie and found her to be incredibly engaging and tuned in to the mix of experience within the room. Jackie has firm but fair approach, and adapts the delivery to suit her audience, and making the course individual yet inclusive. The topics we discussed and tools I have taken away will immediately assist me to add value to my role and that of my teams. If you are looking for a friendly, fun, entertaining and informative training session, I would highly recommend Jackie

Jane Clark

Kelly Services

Jackie just finished delivering an amazing 2 days of learning for me and my Sales team. She creates a warm, fun and safe learning environment which enables people to push themselves out of their comfort zones with confidence. Jackie guided us through a varied and challenging course with care and infectious enthusiasm. I was so encouraged to see my people respond to the training. We had some really magical moments - I can not recommend Jackie highly enough!

Steve Smith

President International

Sterling

It was great meeting with Jackie, not only is Jackie very engaging and understanding, she caters to everyone's needs in the course which is wonderful. Jackie goes the extra mile to answer any questions not related to the specific course and really helps you come out with a positive attitude. I look forward to meeting Jackie again and getting stuck into her book! Thank you Jackie.

Sabrina Antolini

Daniel Owen

Jackie delivered, developed and advised on a session that could be delivered. What I feel sets Jackie apart from others is her delivery style, It was an online event but Jackie kept the sessions engaging and used the tech available to enhance this but was certainly not reliant on it. I would say the best session we have done online so I can only imagine how good it would be in a face to face delivery! Thanks Jackie

Dan Cook

Forward Trust

Jackie delivered a brilliant half-day session to our managers, combining robust and thought-provoking content with numerous exercises, tools, questions and models for practical use. Brilliantly engaging with pretty much everyone contributing at some point.

Paul Harris

Executive Director

CURO

I hosted a panel recently with Jackie as one of our experts. Her input was invaluable during the discussion, her willingness to participate and desire to add value to our listeners/viewers was absolutely clear. Her expertise was so clear and her ability to frame key learnings into concise and understandable language was exceptional meaning I can't wait now to learn more from her and will be an active follower from now on.

Janine Owen

Commercial Marketing Strategist

Jackie created a strong balance between structure, challenge, and open discussion, which has made the sessions feel useful and relevant. What I have really valued is the way Jackie has handles different perspectives, questions, and challenges. Jackie listens properly, responds clearly, and keeps the conversation relevant and productive without shutting anything down or overcomplicating it.

Matt Gibbons

Operations Manager UK&I

JACOBS DOUWE EGBERTS Professional

I had the privilege of completing Jackie Handy's training program, and I highly recommend it for anyone seeking impactful professional development. Jackie's expert training and deep knowledge make you feel like you're in great hands from start to finish.

Christina Burgess

Acorn

I attended Jackie's training earlier this year to support my new role as a Team Leader. The role was a steep learning curve for me, and Jackie's course supported my development both personally and professionally. The content was engaging, relevant, and interactive. Jackie was supportive and encouraging throughout.

Rosie Bradbury

The Forward Trust

Jackie’s planning, attention to detail and delivery made our event go as exactly as we had planned and it has had such a positive impact in our business. She has been brilliant to work with, flexible and supportive whilst giving the right amount of challenge. The event was a huge success I would highly recommend Jackie. Looking forward to our next project ☺️

Victoria Bryant (Chartered MCIPD)

Head of DEI

Muller UK

Working with Jackie is just so refreshing. I find her approach to be really bespoke and consultative. Rather than try and apply a blanket approach, she takes time to understand what you need but is flexible to change and adjustments through the course of sessions and conversations. It is so helpful to have someone like her, whom I trust, in my corner. Thank you Jackie!

Miriam Hanna

Director

MadlinHanna Consulting

Ready for training that builds beyond the room?

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How healthy is your culture?

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What zone is your team in?

Thriving, coasting, burning out, or quietly disengaging, and what to do about it. Rooted in The Matter Model®️, this quiz gives you a read on your team's clarity, connection and cultural energy.

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