Podcasts
Manage What Matters
My own podcast, where I sit down with brilliant guests to explore what really makes workplaces worth staying for.
7: Exploring Leadership Restoration & Why It Matters
Rachael Edmondson-Clarke helps leaders find calm, think with courage, and shape cultures where people and performance both thrive.
Rachael Edmondson-Clarke is an executive leadership coach and founder of Ellevar. She works with CEOs, founders, and senior leaders who want to lead with calm, clarity, and alignment to what matters most — even in the most demanding moments.
With a background in leadership psychology, behavioural science, and twenty years of commercial and organisational experience, Rachael is known for her calm authority and her ability to help leaders see clearly, regulate their internal state, and make decisions rooted in purpose and presence.
Her work strengthens the inner capacities that leadership demands — emotional steadiness, personal alignment, courageous thinking, and the ability to shape cultures where people and performance thrive.
Our conversation explores the challenges of leadership, specifically the importance of well-being, the integration of restoration into work life, and the power of presence and connection in leadership. It emphasizes the need for leaders to prioritize self-care and emotional regulation to create a positive impact on their teams and organizations.
Takeaways
- Leadership challenges and well-being
- Integration of restoration into work life
- The power of presence and connection
Chapters
- 00:00 Leadership Challenges and Well-being
- 15:37 The Power of Presence and Connection
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6: What Actually Builds Trust (And What Can Break It)
I explore the trust equation, the role of credibility, reliability and self-orientation and how leaders can build trust over time.
The episode delves into the critical role of trust in the workplace, introducing the trust equation and exploring its components. It discusses the impact of credibility, reliability, intimacy, and self-orientation on trust, highlighting the connection between trust and leadership. The episode concludes with a focus on building trust over time through self-awareness and consistent actions.
Takeaways
- Trust is a critical factor in the workplace, impacting communication, efficiency, and emotional energy.
- Credibility, reliability, intimacy, and self-orientation play key roles in building and maintaining trust within teams.
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5: Why Your Leadership Feels Stretched And The Questions That Can Help You
Helen Joy turns overstretched managers into capable leaders who drive performance, engagement, and retention, without burning out.
Helen Joy is the founder of People Spark. She works with professional services firms to turn overstretched managers into confident, capable leaders who drive performance, engagement and retention, without burning out or micromanaging.
She spent 15 years as a manager herself, so she understands the reality: the deadlines, the pressure, the people issues no one teaches you how to handle. Her workshops are practical, engaging, and designed to cut through the noise, giving managers tools they’ll actually use the next day. Helen’s focus is simple: better supported managers, stronger teams, and measurable business impact.
Our conversation covers leadership challenges, time management, financial decisions, competing with team members, the importance of listening, creating a sense of value and belonging, and the power of listening and asking questions in effective leadership.
Takeaways
- Leadership challenges: Managers are spread too thinly, with large teams and limited time for effective management.
- Listening and asking questions: The importance of listening to team members and asking open-minded questions to understand their needs and challenges.
Chapters
- 00:00 Introduction to Helen Joy
- 05:04 Competing with Team Members
- 10:45 Creating a Sense of Value and Belonging
- 15:49 The Power of Listening and Asking Questions
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4: The Good, The Bad and The Ugly: My Leadership Journey
I share key insights on the management transition, why personal relationships shift and why the right development support matters.
Jackie Handy shares her experiences and insights on the challenges of transitioning into a management role, the pitfalls of relying on personal relationships, the importance of learning and development, and the need for guidance and support for people leaders. She highlights the role of leadership strategy and the impact of learning and development on effective management.
Takeaways
- Leadership strategy
- Learning and development
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3: Getting In The Zone: Finding Purpose And Flow
I explore how purpose and flow unlock peak performance, why they are essential for engaged teams and how leaders can develop both.
In this conversation, Jackie Handy discusses the importance of purpose in the workplace and its role as the glue that holds everything together. She also introduces the Matter Model, which helps identify where individuals and teams are positioned in terms of belonging, mattering, and purpose. The impact of generational differences on workplace expectations is explored, along with the identification of zones of engagement and the achievement of sustained performance in the flow zone.
Takeaways
- Purpose is the glue that holds everything together
- The Matter Model helps identify where individuals and teams are positioned in terms of belonging, mattering, and purpose
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2: How To Stretch Your Team Without Burning Them Out
I explore why disengagement is so costly, the warning signs leaders often miss and the steps you can take to re-engage your teams.
The conversation explores the impact of disengagement on employees and the importance of growth, development, and leadership in maintaining employee engagement and motivation. It emphasises the need for a balance between stretch, support, and meaning in the workplace to foster growth and prevent burnout.
Takeaways
- Belonging and mattering are not the only things crucial for motivating high-performing team members.
- Disengagement leads to isolation, disconnection, and boredom, impacting employee behaviour and performance.
- How to get development right!
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Got a message worth sharing?
I’m always interested in thoughtful guests with fresh ideas, useful experience and a great story to tell.
On Other Podcasts
Conversations I've joined as a guest, talking culture, leadership, and belonging with hosts around the world.
Jackie Handy - Inclusion - Rikki Arundel
I share my journey from recruitment to inclusion expert, the lessons from The Little Book of Belonging and simple steps to change.
I learned about diversity and inclusion the hard way — through my own negative personal experiences. And that journey, from a background in recruitment to becoming a D&I expert and Fellow of the Professional Speakers Association, is what this conversation with Rikki Arundel is all about.
I share how those experiences changed me, and how they have helped me change attitudes and practices in the corporate world — including speaking across the global speaking federation in 2020 and travelling as far as Namibia to share this work.
We also dig into my book, The Little Book of Belonging — a practical, accessible guide to building inclusive habits — and explore the simple, positive steps anyone can take to begin showing up more inclusively, wherever they are.
Takeaways
- How personal experience of exclusion shapes the most powerful inclusion work
- The journey from recruitment to diversity and inclusion expert
- How to change attitudes and practices in corporate organisations
- Key lessons from The Little Book of Belonging
- Simple positive steps to becoming more inclusive, starting today
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Unconscious Competence with Jackie Handy - Amy Rowlinson
I share my personal journey from excluded and isolated leader to inclusion expert and how small steps are all it takes for change.
From struggling, excluded leader to inclusion specialist - this episode is a personal one.
In this conversation with Amy Rowlinson, I share both sides of the coin: what it felt like to be isolated and unrecognised as a leader, and how that experience became the foundation for everything I do today. Having lived through exclusion, I made it my mission to equip other leaders with the answers to the questions I wished I had known.
I explore the concept of unconscious competence - the ultimate goal for any inclusive leader — and how culture change happens not through grand gestures, but through small, consistent steps. In a world that challenges us in our own unique ways, I believe love always prevails. Small steps. That is all it takes.
Takeaways
- How personal experience of exclusion shapes inclusive leadership
- Why unconscious competence is the goal for every people leader
- How to inspire culture change and empower teams
- The power of equipping leaders with the answers they wish they had
- Small steps, consistently taken, create lasting change
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Jackie Handy Connected Conversations with. Kirsten
I share my recipe for inclusion and leadership success, the role of human behaviour and why making inclusion a habit matters most.
Two decades as a top-performing manager gives you a lot of material to work with.
In this episode with Kirsten Roberts, I share the recipe I have developed through my own leadership experience and personal journey — the one I now give back to others to help them accelerate their performance and build truly inclusive cultures. I explore how a deeper understanding of human behaviour, and why we do what we do, is at the heart of great leadership and genuine inclusion.
I also share what inclusion really looks like as a consistent, simple practice — not a policy or a one-off initiative, but a weekly habit that anyone can build. It is what inspired me to write The Little Book of Belonging, and it is what I bring into every training room and every stage I speak from.
Takeaways
- The recipe for leadership and inclusion success
- How human behaviour shapes the way we lead and include others
- Why we accept or challenge the behaviour of those around us
- How to make inclusion a simple, consistent weekly habit
- The thinking behind The Little Book of Belonging
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Jackie Handy - The Art of Living Proactively - Tony Winyard
I share my recruitment background, key lessons from that world and why playing the long game always leads to dividends in the end.
From recruiter to TEDx speaker — my journey has taught me a lot about value, patience and playing the long game.
In this episode with Tony Winyard, I share the lessons I learned from a background in recruitment — a sector not traditionally known for adding real value — and how I chose to do things differently. I talk about how I delivered a better service to both candidates and employers, the importance of training people and companies, and why holding back everything you can offer often leads to far greater results down the line.
I also share what it meant to step onto a TEDx stage and how the principles I developed in recruitment — over-delivering, building genuine relationships and thinking long-term — translated into everything I do today.
Takeaways
- Lessons from a career in recruitment and how to offer genuine value
- How to deliver a better service to both candidates and employers
- Why playing the long game leads to greater dividends in the long run
- How to win a prospect's trust without showing all your cards at once
- The journey from recruiter to TEDx speaker
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