Podcasts
Manage What Matters
My own podcast, where I sit down with brilliant guests to explore what really makes workplaces worth staying for.
1: The Secret 'Smattering' That Strengthens Belonging
I explore belonging at work, what it truly means, why it drives engagement and how leaders can make every person feel they belong.
The solo episode with host Jackie Handy explores the role of diversity, equity, and inclusion in creating a sense of belonging. It also explores the components of belonging, the secret sauce of mattering, and the strategies for creating a sense of belonging and building inclusive cultures.
Takeaways
- Belonging and mattering combined are key to thriving in the workplace
- Diversity, equity, and inclusion are essential for creating a sense of belonging
Chapters
- 00:00 The Axis of Belonging
- 06:36 Creating a Sense of Belonging
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Welcome to Manage What Matters
Manage What Matters with Jackie Handy. The Matter Model, Million Dollar Moments and what truly matters to people in the workplace.
The podcast 'Manage What Matters' explores the importance of managing what truly matters to people in the workplace, highlighting the craving for meaningful work and the impact of small actions on culture and leadership. Your host, Jackie Handy, introduces the concept of the Matter Model® and discusses the exploration of clear topics through the lens of what truly matters to people, as well as the concept of Million Dollar Moments® in culture building.
Thank you for being here.
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Got a message worth sharing?
I’m always interested in thoughtful guests with fresh ideas, useful experience and a great story to tell.
On Other Podcasts
Conversations I've joined as a guest, talking culture, leadership, and belonging with hosts around the world.
Jackie Handy - Inclusion - Rikki Arundel
I share my journey from recruitment to inclusion expert, the lessons from The Little Book of Belonging and simple steps to change.
I learned about diversity and inclusion the hard way — through my own negative personal experiences. And that journey, from a background in recruitment to becoming a D&I expert and Fellow of the Professional Speakers Association, is what this conversation with Rikki Arundel is all about.
I share how those experiences changed me, and how they have helped me change attitudes and practices in the corporate world — including speaking across the global speaking federation in 2020 and travelling as far as Namibia to share this work.
We also dig into my book, The Little Book of Belonging — a practical, accessible guide to building inclusive habits — and explore the simple, positive steps anyone can take to begin showing up more inclusively, wherever they are.
Takeaways
- How personal experience of exclusion shapes the most powerful inclusion work
- The journey from recruitment to diversity and inclusion expert
- How to change attitudes and practices in corporate organisations
- Key lessons from The Little Book of Belonging
- Simple positive steps to becoming more inclusive, starting today
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Unconscious Competence with Jackie Handy - Amy Rowlinson
I share my personal journey from excluded and isolated leader to inclusion expert and how small steps are all it takes for change.
From struggling, excluded leader to inclusion specialist - this episode is a personal one.
In this conversation with Amy Rowlinson, I share both sides of the coin: what it felt like to be isolated and unrecognised as a leader, and how that experience became the foundation for everything I do today. Having lived through exclusion, I made it my mission to equip other leaders with the answers to the questions I wished I had known.
I explore the concept of unconscious competence - the ultimate goal for any inclusive leader — and how culture change happens not through grand gestures, but through small, consistent steps. In a world that challenges us in our own unique ways, I believe love always prevails. Small steps. That is all it takes.
Takeaways
- How personal experience of exclusion shapes inclusive leadership
- Why unconscious competence is the goal for every people leader
- How to inspire culture change and empower teams
- The power of equipping leaders with the answers they wish they had
- Small steps, consistently taken, create lasting change
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Jackie Handy Connected Conversations with. Kirsten
I share my recipe for inclusion and leadership success, the role of human behaviour and why making inclusion a habit matters most.
Two decades as a top-performing manager gives you a lot of material to work with.
In this episode with Kirsten Roberts, I share the recipe I have developed through my own leadership experience and personal journey — the one I now give back to others to help them accelerate their performance and build truly inclusive cultures. I explore how a deeper understanding of human behaviour, and why we do what we do, is at the heart of great leadership and genuine inclusion.
I also share what inclusion really looks like as a consistent, simple practice — not a policy or a one-off initiative, but a weekly habit that anyone can build. It is what inspired me to write The Little Book of Belonging, and it is what I bring into every training room and every stage I speak from.
Takeaways
- The recipe for leadership and inclusion success
- How human behaviour shapes the way we lead and include others
- Why we accept or challenge the behaviour of those around us
- How to make inclusion a simple, consistent weekly habit
- The thinking behind The Little Book of Belonging
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Jackie Handy - The Art of Living Proactively - Tony Winyard
I share my recruitment background, key lessons from that world and why playing the long game always leads to dividends in the end.
From recruiter to TEDx speaker — my journey has taught me a lot about value, patience and playing the long game.
In this episode with Tony Winyard, I share the lessons I learned from a background in recruitment — a sector not traditionally known for adding real value — and how I chose to do things differently. I talk about how I delivered a better service to both candidates and employers, the importance of training people and companies, and why holding back everything you can offer often leads to far greater results down the line.
I also share what it meant to step onto a TEDx stage and how the principles I developed in recruitment — over-delivering, building genuine relationships and thinking long-term — translated into everything I do today.
Takeaways
- Lessons from a career in recruitment and how to offer genuine value
- How to deliver a better service to both candidates and employers
- Why playing the long game leads to greater dividends in the long run
- How to win a prospect's trust without showing all your cards at once
- The journey from recruiter to TEDx speaker
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